13 Oct
|
Nexus Software System
|
India
13 Oct
Nexus Software System
India
Handle Inquiries: Respond promptly to customer queries via phone, email, live chat, and social media channels.
Resolve Issues: Investigate customer complaints, identify root causes, and provide accurate, timely solutions or escalations.
Maintain Records: Keep detailed, organized logs of customer interactions, transactions, inquiries, and comments in the CRM system.
Product Knowledge: Maintain an up-to-date, comprehensive understanding of company products, services, policies, and procedures.
Pay: ₹25,000.00 - ₹29,000.00 per month
Work Location: In person
📌 Customer Care Executive Pimpri Chinchwad (India)
🏢 Nexus Software System
📍 India