Key Responsibilities
Take formal handover of every booking with approved commercial terms, customer KYC and booking documentation.
Coordinate allotment / booking forms, agreements, demand schedules, payment reminders, receipts and customer communication.
Track collections against contractual milestones and escalate overdue / exception cases with explicit ageing.
Maintain accurate customer master and document repository in CRM / ERP.
Coordinate with accounts, legal, sales and project teams for customer-facing documentation and queries.
Ensure approved communication templates and documented commitments are used consistently.
Handle customer escalations professionally and maintain closure logs.
Prepare booking, collection, ageing,



agreement and cancellation / fallout reports.
Support handover / possession processes when relevant.

Required Qualifications
Hands-on real-estate post-sales CRM experience beyond basic lead management.
Solid documentation and collection-tracking discipline.
Ability to deal professionally with high-ticket customers and difficult conversations.
Comfort with ERP / CRM systems, Excel and cross-functional coordination

Pay: ₹35,000.00 - ₹45,000.00 per month

Perks
Cell phone reimbursement
Paid sick time

Work Location: In person

📌 Crm Manager Pimple Nilakh (India)
🏢 Golden Abodes
📍 India