Customer Support Associate Bengaluru

Customer Support Associate Bengaluru

13 Oct
|
AXORA
|
Bengaluru

13 Oct

AXORA

Bengaluru

We are looking for candidates with valuable verbal communication and customer-handling skills who can assist customers professionally and provide effective solutions.

Key Responsibilities
Handle inbound customer enquiries and provide appropriate solutions.
Understand customer concerns and resolve queries professionally.
Use computer-based tools to review account information and provide accurate assistance.
Maintain records of customer interactions and actions taken.
Escalate complex issues to the appropriate team when required.
Follow quality standards and process guidelines.
Maintain professionalism while handling customer interactions.

Eligibility Criteria
Undergraduates and graduates can apply.
Freshers and candidates with relevant experience can apply.
Candidates with customer service or voice process experience are welcome.




Positive verbal communication and customer-handling skills are required.
Basic computer knowledge and working knowledge of MS Office are preferred.
Candidates must have a typing speed of at least 20 WPM with 80% accuracy.
Candidates must be comfortable working from the office in Electronic City, Bengaluru.
Working in rotational shifts is compulsory. Candidates must be comfortable working in both day and night shifts.

Selection Process
HR Screening
Typing Test
SVAR Assessment (minimum score of 60)
Operations Interview
HR Discussion and Offer

Pay: ₹310,000.00 - ₹550,000.00 per year

Advantages
Food provided

Work Location: On the road

📌 Customer Support Associate Bengaluru
🏢 AXORA
📍 Bengaluru

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer support associate bengaluru / bengaluru