Handle customer queries and provide timely and accurate resolutions.
Respond to customer requests through calls, emails, chats, or other communication channels.
Understand customer concerns and provide appropriate support and guidance.
Escalate complex issues to the relevant team when required.
Maintain accurate records of customer interactions and queries.
Follow up with customers to ensure their concerns are resolved.
Maintain a professional and positive relationship with customers.

Required Skills
Fresh graduate with good English communication skills.
Excellent verbal and written communication skills.
Positive customer query handling and problem-solving skills.
Ability to communicate politely and professionally with customers.
Basic computer knowledge and ability to learn current tools and systems.
Ability to work effectively as part of a team.

Pay: From ₹240,000.00 per year

Perks
Cell phone reimbursement
Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Customer Support Executive Freshers Kochi
🏢 Mantle Solutions
📍 Kochi