Role & responsibilities
Provide technical support and troubleshooting for desktops, laptops, printers, operating systems and business applications.
Install, configure and maintain computer systems, software and IT peripherals.
Manage and troubleshoot LAN, Wi-Fi, VPN, routers, switches and network connectivity.
Maintain CCTV, access control and EPABX systems.
Provide end-user support for Microsoft 365 and other business applications, including Tally/ERP.
Monitor antivirus, endpoint security and Windows updates to ensure system security.
Monitor backup jobs, perform restore testing and maintain NAS/cloud backup systems.
Maintain IT asset inventory, system records, warranties and AMC details.
Coordinate with external IT vendors for maintenance,



repairs and infrastructure-related issues.
Support IT infrastructure upgrades, installations and recent office/branch setup requirements.
Travel to branch locations when required to provide technical support.

Preferred candidate profile
Only Male candidates are Applicable.
Solid troubleshooting and problem-solving skills
Good communication and end-user support skills
Ability to manage IT issues independently
Positive coordination with internal teams and external vendors
Willingness to travel to branch locations whenever required

📌 It Support Engineer Mumbai
🏢 ARROW GREENTECH
📍 Mumbai