Role Summary

Handson Nokia FlowOne Technical Specialist with deep product expertise in telecom Order Management and Service Fulfilment.

This role is 100% technical and requires solid experience in FlowOne configuration, customization, integrations, and L2/L3 production support in highvolume telecom environments.

Not a PM / Transition / Coordination role this is a hardcore technical SME position.

MustHave Skills (NonNegotiable)
Nokia FlowOne – robust handson experience
Telecom Order Management / Service Fulfilment (BSS/OSS)
Java & SQL (productionlevel usage)
L2/L3 production support for enterprise telecom platforms
API & integration troubleshooting (REST / SOAP)

Key Technical Responsibilities

Nokia FlowOne Product Expertise
Deep understanding of FlowOne Order Management internals
Handson knowledge of:
Order orchestration & decomposition
Order state transitions
Fallout & jeopardy handling
Ability to debug Lead Order Activation Closure flows endtoend

Configuration & Customization
Configure and support:
Order templates
Business rules & validations
Workflow logic
Productservice mappings




Implement and optimize custom FlowOne extensions
Prefer configurationfirst approach over code changes

Integrations & Interfaces
Handson integration support with:
CRM systems
Billing platforms
Middleware / ESB
Network / provisioning systems
Debug:
Interface failures
Payload & data mapping issues
SLA breaches across systems

Production Support (L2/L3)
Analyze and resolve:
Order stuck / order fallout issues
Performance degradation
Data inconsistencies
Perform rootcause analysis (RCA) and permanent fixes
Work across logs, DB, interfaces, and batch layers

Batch, Performance & Backend
Experience with batch vs online processing
Understanding of:
Batch windows & dependencies
Scheduler tools (e.g., ControlM or similar)
Robust SQL skills for data analysis and reconciliation
Basic JVM and performance tuning awareness

GoodtoHave
MVNO / M2M order flows
Linux production environments
Experience with OEM / COTS telecom platforms
Highvolume order ecosystems

📌 Nokia Flow One Technical Specialist Hyderabad
🏢 Tata Consultancy Services
📍 Hyderabad