Roles and Responsibilities
Greet guests upon arrival, check-in, and provide information about hotel facilities.
Handle guest requests, complaints, and feedback in a qualified manner.
Manage front desk operations, including handling phone calls, emails, and messages.
Maintain accurate records of guest transactions and maintain confidentiality.
Provide exceptional customer service to ensure high levels of satisfaction among guests.
📌 Receptionist Mumbai (India)
🏢 Trent
📍 India