The Telecaller cum Office Admin manages the day-to-day front-desk/back-office operations while acting as the primary voice of the company for inbound and outbound client calls. This role requires a balance of multitasking, transparent communication, and organizational precision.

Key ResponsibilitiesTelecalling & Customer Support
Handle inbound and outbound calls from prospective, active, and past customers.
Explain company services, products, or course offerings clearly and persuasively.
Follow up on sales leads, schedule appointments, and record call outcomes.
Address customer queries, resolve complaints, and provide accurate information.
Maintain clean and updated calling logs and CRM records.

Office Administration & Operations
Greet walk-in visitors, clients, and vendors, directing them to the appropriate person.
Manage office documentation, filing systems, and physical/digital records.
Handle incoming/outgoing correspondence, emails, and courier/postal dispatches.
Monitor and maintain office stationery, inventory, and supply requisitions.
Coordinate meetings,



manage calendars, and assist management with daily administrative tasks.
Prepare routine daily, weekly, or monthly operational and sales reports.

Required Qualifications & Skills
Education: Plus Two (12th Pass) or a Bachelor’s Degree in any discipline.
Experience: 0 to 1+ years of prior experience in telecalling, front-office reception, or administrative/clerical work (freshers may apply depending on the employer).
Technical Skills:
Proficiency in MS Office Suite (Word, Excel, PowerPoint) and basic computer operations.
Familiarity with email management and basic CRM/database tools.
Communication & Interpersonal Skills:
Robust verbal and written communication skills.
Fluency in local languages (such as Malayalam/English for Kerala-based roles).
Positive problem-solving ability, patience, and a customer-first attitude

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Tele Caller Executive Palakkad (India)
🏢 solar
📍 India