Position: Senior Email Support Executive

Experience: Minimum 1 year of relevant experience

Location: Bangalore

Employment Type: Full time

Job Responsibilities:
Handle customer queries and concerns through email.
Draft clear, professional, and grammatically correct email responses.
Resolve customer issues within the defined timelines.
Follow up on pending queries and ensure timely resolution.
Maintain proper records of customer interactions.
Coordinate with internal teams to resolve customer concerns.
Ensure a high level of customer satisfaction.
Follow company processes, quality standards, and escalation procedures.

Requirements:
Minimum 1 year of experience in Email Support / Customer Support.
Excellent written and verbal communication skills.
Robust email drafting and grammar skills.
Valuable problem-solving and customer-handling abilities.
Ability to understand and resolve customer queries effectively.
Basic computer knowledge and proficiency in MS Office.
Candidates who can join immediately or within a short notice period are preferred.

Contact: 89672 10092 Interested candidates can share their updated CV or contact HR for further details.

📌 Walk In Senior Email Support Executive Bengaluru
🏢 foiwe
📍 Bengaluru