Job Responsibilities
Handle student queries and provide timely support.
Manage the admission process, including application forms, document verification and submission.
Coordinate with universities for eligibility checks, admission status and document-related issues.
Handle student documentation and maintain accurate records.
Coordinate education loan applications with students, banks and financial partners.
Collect and verify loan documents and track application, approval and disbursement status.
Follow up with students regarding pending documents, admissions and loan applications.
Assist students with LMS login issues, password resets, profile corrections and other requests.
Coordinate with Sales, Admissions, Finance and other internal teams to resolve student issues.




Maintain daily trackers and prepare operational reports.
Ensure all student applications and requests are processed accurately and within the required timelines.
Maintain confidentiality of student information and follow company policies.

Required Skills
Graduate in any discipline.
Positive communication and coordination skills.
Basic knowledge of MS Excel, Google Sheets and email.
Solid follow-up and problem-solving abilities.
Attention to detail and positive documentation skills.
Freshers can apply; experience in EdTech, admissions, student support or loan processing will be an advantage.

📌 Operation Executive Pune
🏢 Smart Educator
📍 Pune