13 Oct
|
Lenskart
|
Gurugram
Role & responsibilities :
Establishing a remote connect with customers coming to Lenskart stores ,to understand their visual challenges, requirements and needs.
Conducting remote eye tests with the given protocol and accepted standards, to ascertain the level of assistance as per the customer needs.
Complete remote eye testing and provide education to the customer on the recommended frame / lens/ contact lens type.
Assist with the screening of eye conditions to make referrals to other healthcare providers when possible.
Explain the perks of wearing their corrective aids and how it will improve their overall eye health in the long term
Advising the customer upon the next scheduled eye test date basis the 6 months suggested period
Updating the customer power in systems and navigating the customer to download the Digital Prescription via Lenskart App
Track and maintain the required eye test quantum, eye to buy conversions and eye test quality metrics
Preferred candidate profile
Diploma/Degree/Master in optometry
-Technical Proficiencies including basic computer, familiarity with MS windows
Excellent communication and interpersonal skills
Ability to form relationships with people from various backgrounds and ages
Demonstrated knowledge of using various optometry equipment
Solid problem-solving skills
📌 Tele Optometrist For Lucknow/kolkata/gurgaon Gurugram
🏢 Lenskart
📍 Gurugram