JOB OPENING – LAPTOP HARDWARE SERVICE TECHNICIAN (L2)

We are hiring an experienced Laptop Hardware Service Technician (L2) for our HP Authorised Service Center in Mumbai.

Position: Laptop Hardware Service Technician – L2

Experience: Minimum 2 Years

Salary: ₹25,000 per month

Job Location: Mumbai

Job Type: Full time

Work Profile: On-Site / Field Job
Job Responsibilities:

Diagnose and repair laptop hardware issues including motherboard, display, keyboard, battery, touchpad, SSD/HDD, RAM, hinges, and other internal components*.

Perform on-site laptop hardware repairs* at customer locations.

Install, configure and troubleshoot Windows OS, drivers, BIOS, firmware and software*.
Handle warranty and out-of-warranty service cases as per company processes.
Visit customer locations for service calls and provide timely updates.

Prepare and maintain accurate service reports, job sheets and repair documentation*.

Follow ESD, quality and safety guidelines* during repairs.

Complete service calls within defined TAT and SLA*.
Skills Required:





Minimum 2 years of hands-on experience in laptop hardware repair*.
Strong knowledge of laptop hardware troubleshooting and component replacement.

Experience in field/in office laptop repair*.

Good knowledge of Windows, drivers, BIOS, firmware and basic networking*.
Ability to independently diagnose hardware faults and provide effective solutions.
Good customer-handling and communication skills.

Willingness to travel across Mumbai for in office service calls*.
Experience with HP, Lenovo, Dell, ASUS or other laptop brands will be an added advantage.
Key Competencies:
Laptop Hardware Troubleshooting
Hardware Component Replacement
Windows & Software Troubleshooting
BIOS/Firmware Updates
Customer Handling
Field Service & Time Management
Documentation & Reporting

Salary: ₹25,000/- per month

Location: Mumbai

Interested candidates can share their CV / contact HR for an interview.

📌 Laptop Hardware Technician Mumbai
🏢 HRK TEC-SERV PRIVATE
📍 Mumbai