Role & Responsibilities Training Manager / Training Lead

Training Strategy & Planning
Develop, implement, and enhance Recent Hire Training (NHT) and ongoing learning programs.
Design training schedules, content, job aids, and e-learning modules.
Manage LMS-based training deployment, tracking, and reporting.

Training Delivery & Facilitation
Deliver engaging instructor-led training sessions (virtual and classroom).
Ensure training compliance with HIPAA, CMS, client, and organizational standards.
Manage end-to-end NHT batches and ensure adherence to training milestones.

Performance Evaluation & Improvement
Define assessment frameworks and evaluate training effectiveness through tests, feedback, and performance metrics.
Analyze trainee and operational performance data to identify improvement opportunities.
Conduct Training Needs Analysis (TNA) and implement targeted learning interventions.

Stakeholder Management
Partner with Operations, Quality,



and ER teams to address process gaps through training.
Incorporate operational feedback, quality insights, and best practices into learning programs.

Team Leadership
Lead, mentor, and develop a team of 68 Process Trainers.
Drive a culture of continuous learning and professional development.
Design and facilitate Train-the-Trainer (TTT) programs to strengthen trainer capability.

Skills & Experience
Graduate in any stream
Minimum 2 years should have worked as Manager in RCM set up.
Strong expertise in end-to-end RCM processes.
Positive written and oral communication
People management & leadership skills
Analytical Skills

Position Requirements
Should be open to traveling to other locations as per the business requirement.
Versatile working in rotational shifts as required.

📌 Training Manager Vadodara
🏢 Health Prime Services
📍 Vadodara