Job Description – Client Relationship Executive

Company: Vistonia Solutions

Key Responsibilities:
Coordinate with clients and the Tech Team to ensure smooth project execution and communication.
Prepare and share MOMs after client meetings and complete client onboarding and handover emails.
Monitor client WhatsApp groups and ensure regular updates and follow-ups.
Manage hot lead follow-ups and schedule appointments for Chaitanya Sir and the Tech Team.
Maintain and update Service Plan Sheets, Student Payment Sheets, CRM and other required records.
Handle pending and recurring payment calls for students and clients.
Manage assigned phone numbers (140, 139 and 343), support calls and client queries.
Call 7-Day Class students every Thursday and ensure proper follow-up and nurturing.
Achieve assigned weekly targets and complete tasks within deadlines.

Required Skills:
Positive communication and coordination skills.
Solid follow-up and client management abilities.
Basic knowledge of Google Sheets, CRM and email communication.
Valuable time management and multitasking skills.

📌 Client Relationship Executive Pune
🏢 Vistonia Solutions
📍 Pune