Marketing Executive (Sales & Customer Relations) – TerraFormLife

About us

TerraFormLife provides qualified, scheduled plant care for homes, societies and offices in Gurugram. Our trained specialists visit every two weeks to care for balcony, terrace and indoor plants.

About the role

You will handle the full customer journey: call leads, meet them, understand their requirements, pitch the right plan, close the sale and support them after it. This is a field role covering all of Gurugram.

Responsibilities
Call new leads promptly and book free assessment visits
Follow up with undecided leads until they convert
Meet customers at their homes or offices and assess their plants and space
Understand customer requirements and recommend the best plan
Handle objections, close memberships and complete onboarding
Hand over recent customers to the operations team with full details




Resolve post-sales queries, complaints and rescheduling requests
Drive renewals, upgrades and referrals
Update all calls, meetings and outcomes daily

Requirements
Experience in field sales, tele-sales or a customer-facing role preferred
Positive spoken Hindi; clear and polite on calls and in person
Comfortable travelling daily across Gurugram
Own smartphone; comfortable with WhatsApp and Google Maps
Good listener, target-driven and self-disciplined
Interest in plants or gardening is a plus; training will be provided

Salary
Fixed: up to ₹25,000 per month
Incentive: ₹5,000 to ₹10,000 per month, based on performance

Location: Gurugram (field role)

Job type: Full time

📌 Marketing Executive Gurugram (India)
🏢 Terraform Life
📍 India