Manager Virtual Relationship Digital Customer Connect Experience For Amc, Mumbai (India)

Manager Virtual Relationship Digital Customer Connect Experience For Amc, Mumbai (India)

13 Oct
|
Talent Leads Consultants
|
India

13 Oct

Talent Leads Consultants

India

Job Description:

Role Details:
Designation: Manager - Digital Customer Connect and Experience, Outbound
Role type: Team Manager
Department: Digital
Reporting to: Senior Manager - Digital Customer Connect
Location: Mumbai HOVRM Profile Summary

Role Objective: Build and maintain robust customer relationships through virtual channels

Key Responsibilities:

Manage a portfolio of customers and ensure high engagement.

Drive sales of products/services through outbound calls and digital interactions.

Provide personalized solutions based on customer needs.

Achieve revenue targets and cross-sell/up-sell opportunities.

Skills Required:

Robust communication and persuasion skills.

Experience in outbound sales or relationship management.

Ability to work with CRM tools and digital platforms.

Preferred Background: Candidates with experience in AMC or Mutual Fund industry. NISM -VA certification is mandatory.

📌 Manager Virtual Relationship Digital Customer Connect Experience For Amc, Mumbai (India)
🏢 Talent Leads Consultants
📍 India

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