Key Responsibilities:
Manage load & lorry matchmaking efficiently across multiple routes.
Ensure seamless fulfilment of shipments with high customer satisfaction.
Engage with transporters and customers for negotiation and coordination.
Provide customer support and upsell cross-platform services when applicable.
Track daily operations and maintain accurate data using Google Sheets and reporting tools.
Support the team in handling multiple tasks in a rapid-paced logistics setting.
What We're Looking For:
1+ year of experience in logistics operations, especially in load-lorry matchmaking.
Solid communication and negotiation skills.
Prior experience in customer service and cross-selling.
Comfortable using Google Sheets and basic reporting tools.
Fluent in Kannada & Hindi & Tamil, working knowledge of English (additional languages are a plus).
Highly organized, adaptable, and a quick problem solver.
📌 Customer Service Executive Bengaluru (India)
🏢 Black Cats Hr Consulting Private
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.