13 Oct
|
Scalin Service Private
|
Sahibzada Ajit Singh Nagar
13 Oct
Scalin Service Private
Sahibzada Ajit Singh Nagar
Job Description – Customer Support ExecutivePosition: Customer Support Executive
Location: Mohali
Job Type: Full time
Experience: Freshers & Experienced candidates can apply
Shift: Day/Night shifts depending on process
Cab Facility: Available for eligible candidates
Key ResponsibilitiesHandle customer queries through voice/chat/email as per the process.
Provide accurate information and resolve customer issues professionally.
Maintain a high level of customer satisfaction.
Follow company processes and quality standards.
Document customer interactions and update records.
Escalate complex issues to the concerned team when required.
RequirementsExcellent communication skills in English/Hindi.
Good interpersonal and problem-solving skills.
Basic computer knowledge.
Customer-focused and skilled attitude.
Freshers with good communication skills are welcome.
Prior experience in customer support/BPO/voice/chat process will be an advantage.
BenefitsCompetitive salary + incentives
Cab facility for eligible candidates
Growth opportunities
Qualified work environment
📌 Customer Care Executive Sahibzada Ajit Singh Nagar
🏢 Scalin Service Private
📍 Sahibzada Ajit Singh Nagar