SPARK PATHSHALA, NAGPUR

Job Description – Receptionist / Front Office Executive

Position: Receptionist / Front Office Executive

Location: Nagpur, Maharashtra

Employment Type: Full time

Industry: Education / Coaching Institute

Salary: ₹8,000 – ₹20,000 per month (Based on experience, skills & performance)

About the Role: Spark Pathshala is looking for a smart, confident, and well-organized Receptionist / Front Office Executive to manage the front desk, handle student/parent communication, and actively support the admission and enquiry process.

Key Responsibilities

Front Office & Administration
Manage the reception/front desk and handle daily enquiries.
Welcome and assist students, parents, visitors, and faculty professionally.
Handle incoming and outgoing phone calls, WhatsApp messages, and basic correspondence.
Maintain student, visitor, enquiry, and admission records.
Coordinate with academic, admission,



and administration teams.
Schedule counselling sessions, appointments, and meetings.
Handle basic computer work including MS Office, Excel, Google Sheets, email, and data entry.

Telecalling & Admission Support
Make outbound calls to prospective students and parents regarding course and admission enquiries.
Follow up with leads generated through walk-ins, calls, website, social media, and other sources.
Explain courses, batches, timings, fees, facilities, and the admission process.
Convert enquiries into walk-ins, counselling sessions, and admissions through effective follow-up.
Maintain proper records of calls, follow-ups, and admission status.
Send course and admission information through WhatsApp and other communication channels.

📌 Receptionist / Front Office Executive Nagpur
🏢 Spark Academy
📍 Nagpur