To handle customers professionally, understand their jewellery requirements, generate sales, maintain customer relationships, and support the branch in achieving its sales targets.

Key Responsibilities :

Customer Handling
Welcome and attend customers in a polite and qualified manner.
Understand customer requirements, preferences and budget.
Explain jewellery designs, product features, quality, pricing and offers clearly.
Assist customers in selecting suitable jewellery as per their needs.

Sales & Target Achievement
Achieve individual sales targets assigned by the branch.
Contribute to achievement of overall branch sales targets.
Follow up with customers for pending enquiries and prospective sales.
Generate repeat business and referrals from existing customers.
Promote new collections, schemes, offers and other company initiatives.

Senior-Level Responsibilities
Handle important/high-value customers professionally.
Support junior sales executives in customer handling and product knowledge.
Guide team members on sales techniques and customer service when required.




Assist the Branch Manager in maintaining smooth sales operations.
Take responsibility for customer handling during the absence of the Branch Manager/Assistant Manager, wherever assigned.

Product Knowledge
Maintain positive knowledge of gold, diamond and other jewellery products.
Understand product specifications, making charges, schemes and applicable offers.
Stay updated about recent collections and company policies.

Store Operations & Compliance
Follow all company rules, SOPs and showroom procedures.
Maintain proper display and handling of jewellery as instructed.
Ensure accurate billing and documentation.
Follow security, stock-handling and operational procedures strictly.
Maintain confidentiality of customer and company information.

Qualification & Experience:

Minimum Qualification: Graduate.

Experience: 1–5 years of relevant experience in jewellery, retail sales or a similar customer-facing sales role. Jewellery retail experience will be preferred.

Positoins : Junior & senior Sales Executive

📌 Sales Executive Kolkata
🏢 MPJ Jewellers (GB
📍 Kolkata