13 Oct
|
Herbivaa Herbal
|
Jaipur
13 Oct
Herbivaa Herbal
Jaipur
Job Title: Telecaller / Patient CoordinatorLocation: Jaipur
Job Type: Full Time
Experience: 1–3 Years
Job DescriptionWe are looking for an experienced Telecaller / Patient Coordinator for a health clinic.
The candidate should have previous experience working in a clinic, hospital, healthcare centre, or similar healthcare setup and should be comfortable communicating with patients over phone and WhatsApp.
Key Responsibilities:Handle incoming calls from patients and enquiries
Respond to WhatsApp enquiries and communicate with patients
Call patients who enquire through WhatsApp, Google, Facebook, Instagram and other platforms
Understand the patient's basic requirement and provide clinic/consultation information
Follow up with interested patients and convert enquiries into clinic appointments
Schedule and confirm patient appointments
Follow up with patients regarding appointments
Maintain proper records of enquiries,
calls and appointments
Communicate with patients politely and professionally
Handle patient queries confidently and patiently
Requirements:Previous experience in a health clinic / hospital / healthcare centre is preferred
Minimum 1 year of telecalling or patient handling experience
Valuable Hindi communication skills
Basic English communication
Valuable WhatsApp and computer knowledge
Confident and skilled communication
Ability to handle patient enquiries and follow-ups
Experience in healthcare lead calling / appointment booking will be an advantage
Salary:₹12,000 – ₹20,000 per month, depending on experience and skills.
Experienced candidates from the healthcare/clinic industry will be given preference.
Immediate Joiners Preferred.
📌 Telecaller Jaipur
🏢 Herbivaa Herbal
📍 Jaipur