International Voice Process Mumbai (India)

International Voice Process Mumbai (India)

13 Oct
|
TeamLease Digital
|
India

13 Oct

TeamLease Digital

India

Key Responsibilities

ONLY APPLY GRADUATE CANDIDATE 2025 TO 2026 PASSED OUT
Answer Calls: Handle inbound and outbound voice calls with international clients or customers.
Resolve Issues: Listen to customer concerns and give correct, rapid solutions.
Update Records: Type and save customer details accurately in computer systems (CRM).
Meet Targets: Reach goals for call handling time, customer happiness (CSAT), and attendance.
Follow Guidelines: Use company scripts and standard rules (SOPs) for every call

Required Skills
Clear English: Valuable spoken and written English with a neutral, easy-to-understand tone.
Active Listening: Ability to understand different global accents.
Problem Solving: Positive thinking skills to fix customer proble

📌 International Voice Process Mumbai (India)
🏢 TeamLease Digital
📍 India

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