Description

We are seeking a Customer Support representative to join our team in India. This role is ideal for freshers or entry-level candidates who are eager to start their careers in customer service and help provide exceptional support to our clients.

Responsibilities

- Assist customers with inquiries and issues via phone, email, or chat.
- Provide accurate information about products and services to customers.
- Resolve customer complaints in a timely and efficient manner.
- Document customer interactions and maintain accurate records.
- Collaborate with team members and other departments to improve customer service processes.

Skills and Qualifications

- Excellent communication skills in English and local languages.
- Solid problem-solving abilities and a customer-oriented mindset.
- Basic computer skills and familiarity with customer support software.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Patience and empathy when dealing with customer issues.

📌 Customer Support (Ranchi)
🏢 Workforce Management Consultancy
📍 Ranchi