Company Overview: [24]7 makes customer service and sales easy. A team of extraordinary and dedicated individuals who are revolutionizing the customer service industry through great cloud software and services using big data and predictive analytics to drive better outcomes for the worlds leading companies.

Company Tour: https://youtu.be/Zk6tHC_kTK8

Role & Responsibilities:

- Rendering services to customers and ensuring satisfaction.
- Should take care of AHT, Quality, CSAT and CS-related metrics.
- Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to the clients.
- Identify opportunities to offer value-added services.
- Resolve complex problems based on best practice/precedence, escalate when needed.
- Demonstrated analytical skills and mathematical knowledge.




- First-time resolutions should be provided for all customer queries.
- Displaying complete onus to customers queries/problems.
- Delivering service with requisite courtesy and accuracy.
- Individual Contributor.

CTC: 3 LPA to 4.5 LPA

Perks and Benefits:

- Transportation (Two ways) - Free Cab Facility
- Life Insurance Self (Up to Rs.3,00,000) INR Health Insurance Self & Immediate Dependents
- Self to Work (Male Employees)- 3300 INR Cafeteria
- Gym, Library, Sports Arena, Amphitheatre, Theme Based Break Out Zones

Address: [24]7.ai, Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Rd, Kadubeesanahalli, Sarjapur, Bengaluru - 560103

Location: https://maps.app.goo.gl/Mh5K29mG8HiXhmKs6

📌 Walk-in || Customer Support Advisor (Bengaluru)
🏢 [24]7.ai
📍 Bengaluru