Job Title: Entra ID Customer Engineer

Location: Bangalore/Hyderabad

Job Summary

As a Customer Engineer, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.

Responsibilities

- Collaborate directly with customer teams to provide expert advisory services across a range of technologies.
- Leverage structured intellectual property (MIP) engagements to establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.

Qualifications & Required Skills

- 15+ years of overall IT experience with significant experience in SharePoint and Microsoft technologies.
- Strong hands-on and architectural experience with SharePoint Online and SharePoint On-Premises.
- Proven experience designing and implementing enterprise-scale SharePoint solutions.
- This role requires deep knowledge (300 - 400 level) in the following technology areas:
- Entra ID - Role Base Access Control (RBAC), Account Management (User Accounts, Service Principals), Group Management,



Entra ID Enterprise Application Management, Authentication Models (Cloud Auth (PTA/PHS), Federation, Protocols - OAuth, SAML, OpenID Connect, Kerberos, FIDO2 / Passkeys), Device Management (Hybrid Join, AADJ), Account Synchronization (Entra ID Connect, Entra Cloud Sync), Azure P1/P2 Features (Conditional Access - MFA, Risk based policies, Reporting, Troubleshooting, Self-service Password Reset (SSPR), Entra Password Protection - Policy configuration, Integration with Active Directory, Entra ID Governance - Privileged Identity Management, Periodic Reviews, Self-Service Access Reviews, Compliance audits), Entra ID Protection, Management - Microsoft Graph API foundational knowledge

Valuable to have Skills

- ADFS
- Active Directory Certification Services
- Azure services - Azure Monitor, Azure Sentinel
- Defender for Endpoint

Relevant Certifications

- Microsoft Certified: Identity and Access Administrator Associate or equivalent
- Microsoft Certified: Cybersecurity Architect Expert or equivalent
- Microsoft Certified Trainer or equivalent
- Certified Information Systems Security Practitioner (CISSP) or equivalent

📌 Entra ID Customer Engineer (Hyderabad)
🏢 Sonata Software
📍 Hyderabad