- Onboard customer environments into the Qualys VMDR platform, including asset discovery, scanner deployment, and Cloud Agent implementation.
- Configure and manage Qualys Scanner Appliances (Physical/Virtual), Cloud Agents, Asset Groups, Energetic Tags, Business Units, and user access.
- Configure authentication records for Windows, Linux, Databases, Network Devices, and Cloud environments to enable authenticated vulnerability assessments.
- Schedule, execute, monitor, and troubleshoot authenticated and unauthenticated vulnerability scans across on-premises and cloud environments.
- Validate scan coverage, optimize scan performance, and resolve scan failures to ensure successful completion within defined SLAs.
- Analyze vulnerability assessment results, validate findings, eliminate false positives, and prioritize vulnerabilities based on CVSS, exploitability, and business risk.
- Coordinate with customer stakeholders and internal teams to support vulnerability remediation, track closure, and perform remediation validation and retesting.
- Generate executive, technical, and compliance reports, providing actionable remediation recommendations and vulnerability trend analysis.
- Administer the Qualys VMDR platform, including scan templates, Option Profiles, Asset Tags, reporting templates, and scanner health monitoring.




- Troubleshoot issues related to scanner connectivity, authentication, network accessibility, Cloud Agents, and Qualys platform operations, coordinating with Qualys Support when required.
- Support customer onboarding, environment expansion, asset lifecycle management, and periodic validation of asset inventory.
- Ensure compliance with operational processes, customer SLAs, and vulnerability management best practices while maintaining process documentation and SOPs.
- Participate in customer meetings to provide project updates, operational status, scan findings, remediation progress, and technical recommendations.
- Collaborate with cross-functional teams including Infrastructure, Cloud, Network, and Security Operations to ensure seamless service delivery.
- Support automation initiatives, continuous service improvement, and adoption of new Qualys VMDR features and capabilities.
- Possess strong knowledge of Qualys VMDR, vulnerability management lifecycle, Windows/Linux administration, networking fundamentals, CVSS, cloud platforms (AWS/Azure/GCP), and ITSM tools such as ServiceNow or JIRA.
- Preferred certifications include Qualys VMDR Specialist, CEH, CompTIA Security+, or equivalent cloud security certifications.

📌 Sr Engineer - Cybersecurity Operations (Mumbai)
🏢 Tata Communications
📍 Mumbai