We are looking for an experienced and highly organised HR Operations Specialist to support the day-to-day delivery of HR activities across PRIMEs global workforce.

The role will be responsible for coordinating and managing established HR processes across the employee lifecycle, ensuring activities are completed accurately, consistently, and within required timelines.

This is a hands-on role suited to someone who is comfortable dealing directly with employees and managers, managing confidential information, creating documentation, conducting routine HR conversations, and ensuring agreed processes and policies are followed.

The successful candidate will work closely with management and other internal stakeholders and will take ownership of HR activities, identifying and resolving issues where possible and escalating complex or sensitive matters where appropriate.

Key responsibilities include:

- Coordinate and manage HR activities across the employee lifecycle, including onboarding, probation, employment changes, performance reviews, salary reviews, leave management and offboarding.
- Prepare employment documentation, including contracts, letters, amendments, and other HR correspondence.
- Track and maintain accurate employee records, HR milestones, personnel files, and HR trackers.
- Act as a point of contact for day-to-day employee HR queries.
- Support managers in completing required HR documentation, processes, and staff conversations.
- Assist with Performance Reviews, Improvement Plans, and follow-up actions.
- Monitor adherence to HR processes and highlight gaps or inconsistencies.




- Prepare and coordinate HR inputs required for payroll processing.
- Produce reports for management.
- Research, implement, and continuously improve PRIMEs HR policies and processes.
- Research and improve HR coordination and administration processes.
- Take ownership of identifying and resolving routine HR issues, while escalating complex, sensitive or higher-risk employee matters to management.

What We Are Looking For:

- 5-8 years of experience in HR operations, HR coordination, or a broad HR generalist role, preferably within a global organisation.
- Strong English written and verbal communication skills
- Bachelor's degree in human resources or a related field
- Technology savvy and proficient in using the Microsoft 365 suite
- Experience working in a remote environment
- Highly organised and detail-oriented
- An independent thinker and contributor who takes ownership and enjoys working within established processes
- High level of confidentiality, discretion and professionalism.

Hours & Location:

- Remote role (work from home).
- Monday to Friday.
- Working hours: 10 am - 7 pm IST

Why Join Us:

- Be part of a well-established, stable, and growing technology company.
- Work within a multicultural team/workforce.
- Work within an established HR framework while still having scope to improve processes and ways of working.
- Work in an workplace that embraces technology, automation, and AI to improve efficiency.
- Take ownership of your work and see the direct impact of your contribution across the organization.

📌 Human Resource Operations Specialist (India)
🏢 Prime BPM
📍 India