Job Title: US Voice Process Executive

Location: Bangalore

Job Type: Full-time

Experience: Freshers and experienced candidates

Process: US Voice Process

Shift: US night shift

Work Mode: Work from office

Salary: As per industry standards and candidate experience

Job Description

We are hiring enthusiastic and customer-focused individuals for the position of US Voice Process Executive in Bangalore. The selected candidates will handle inbound and/or outbound calls with US-based customers, provide accurate information, resolve customer queries, and ensure a positive customer experience.

Roles and Responsibilities

- Handle inbound and outbound calls with US customers.
- Resolve customer queries professionally and efficiently.
- Provide accurate information about products, services, or processes.
- Maintain call quality, customer satisfaction, and productivity targets.
- Document customer interactions in the system.
- Follow company policies, quality standards, and communication guidelines.
- Escalate complex issues to the appropriate department when required.

Eligibility Criteria





- Minimum qualification: any graduate.
- Freshers and experienced candidates can apply.
- Good English communication skills are mandatory.
- Ability to understand and communicate with US customers.
- Willingness to work night shifts.
- Basic computer knowledge and typing skills.
- Good listening, problem-solving, and interpersonal skills.

Advantages

- Competitive salary based on experience and communication skills.
- Training and career development opportunities.
- Incentives and performance bonuses, if applicable.
- Supportive work environment.

How to Apply

Interested candidates can share their updated resume and contact details to apply for this opportunity.

[email protected]

(phone hidden) - Rohith

(phone hidden) -Boomika

Interested candidates can share their updated resume and contact details to apply for this opportunity.

Apply now to start your career in the US Voice Process in Bangalore!

📌 Walk-in || US Voice Process (Bengaluru)
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📍 Bengaluru