Team Lead Customer Service | Web Chat & Email | Digital Support (Kolkata)

Team Lead Customer Service | Web Chat & Email | Digital Support (Kolkata)

14 Oct
|
Gratitude India
|
Kolkata

14 Oct

Gratitude India

Kolkata

Hiring Team Leads for International Digital Customer Service in Kolkata. Lead Web Chat & Email teams, manage SLA, CSAT, quality, productivity and escalations. 3+ years of Team Lead/BPO/Customer Service experience preferred.

Required Candidate profile

3–10 yrs in Customer Service/BPO with 3+ yrs Team Lead, Team Coach or Supervisor experience. Web Chat, Email, Digital or International Customer Service experience preferred.

Perks and benefits

Growth opportunities | International Process | Training

📌 Team Lead Customer Service | Web Chat & Email | Digital Support (Kolkata)
🏢 Gratitude India
📍 Kolkata

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