14 Oct
|
Invok HR
|
Mumbai
Role Title: Lead - Business Development (EPC Sales)
Department: Sales & Marketing
Location: Mumbai (with extensive travel across India)
Role Summary:
Our client is looking for a Lead -Business Development to drive the growth of its Engineering Polymer Compounds (EPC Auto & Non-Auto) business across India.
This is a central, high-impact role. You will own the EPC growth agenda nationally shaping where and how we grow, opening doors with OEMs and Tier 1/Tier 2 vendors, and converting opportunities into long-term business. You will work hand in hand with our regional sales teams, who extend your reach across markets, and with R&D;, Manufacturing, Quality, Supply Chain and Finance to deliver on customer needs.
You will be accountable for EPC sales growth, new customer acquisition, profitability and a strong pipeline, and will build sales projections by region, customer and product based on existing business and current market potential.
Product & Sector:
- EPC (Automotive)
- EPC (Non-Automotive)
Key Responsibilities:
Business Growth & Strategy:
- Build and execute the national growth plan for EPC across Automotive and Non-Automotive segments.
- Identify high potential applications, customers and markets, and prioritise where to focus.
- Shape EPC positioning and value proposition against competition.
- Open new territories and segments with fresh, practical approaches.
Business Development & Key Accounts:
- Drive the complete EPC sales cycle from lead generation and qualification to approvals, nominations and orders.
- Build and sustain senior-level relationships with OEMs and Tier 1/Tier 2 vendors.
- Lead techno commercial presentations, sampling and product trials through to approval.
- Negotiate sustainable business terms that balance technical, commercial and margin requirements.
- Grow share of business with existing EPC customers.
Partnering with Regional Sales Teams:
- Work closely with regional sales teams across India to identify leads and convert opportunities.
- Join regional colleagues on key customer meetings to accelerate decisions.
- Build EPC product and application knowledge within the wider sales organisation.
- Keep a shared, up-to-date view of the EPC pipeline across regions.
Distributor Development:
- Identify, appoint and onboard distributors to expand EPC reach
- Monitor distributor performance and ensure alignment with business goals.
- Strengthen the distributor network to improve market penetration.
Cross-functional Collaboration:
- Partner with R&D; to develop EPC grades suited to customer and application requirements.
- Work with Quality and Manufacturing to maintain consistent product standards.
- Provide accurate demand forecasts to support production planning.
- Coordinate with Supply Chain on availability, logistics and delivery timelines.
Sales Planning & Forecasting:
- Prepare region-wise, customer-wise and product-wise EPC sales forecasts and targets.
- Set and review monthly, quarterly and annual objectives.
- Track performance and take timely corrective action to meet targets.
Commercial Discipline & Collections:
- Ensure adherence to company credit policy and manage customer credit risk.
- Ensure timely payment collection, working with Finance to resolve issues.
Market Intelligence & Reporting:
- Track market trends, customer needs and competitor activity, and turn them into actionable insights.
- Share regular updates with leadership on pipeline, customer wins, distributor performance and risks.
- Maintain disciplined use of CRM for lead and pipeline management.
Customer Service & Retention:
- Act as the go-to person for EPC technical and commercial queries.
- Oversee timely resolution of complaints, returns and invoicing issues.
- Build long-term customer loyalty across Auto and Non-Auto accounts.
Technical Skills:
- Strong understanding of EPC (Auto & Non-Auto) applications, grades and processing.
- Proven track record of securing OEM and Tier 1/Tier 2 approvals and nominations.
- Hands-on experience with product trials, technical data sheets and customer audits.
- Experience building and managing distributor networks.
- Familiarity with Zoho CRM
Behavioural Skills:
- Influence: Ability to rally colleagues across regions and functions around shared goals.
- Strategic thinking: Ability to see the bigger picture and focus effort where it creates the most value.
- Relationship building: Credibility with senior customer stakeholders and partners.
- Problem-solving: Practical handling of technical and commercial challenges.
- Communication: Ability to present EPC value clearly to customers and internal teams.
- Ownership: Personal accountability for targets and outcomes.
📌 Lead - Business Development (EPC Sales) (Mumbai)
🏢 Invok HR
📍 Mumbai