Who you are

• You are passionate about people, home furnishing, and creating a great customer experience.

• You enjoy actively selling and helping customers find the best solutions for their homes.

• With a positive, commercial mindset, you thrive in a fast-paced retail environment and feel motivated by achieving results together with your team.
• You are confident, friendly, and proactive when approaching customers, and you genuinely enjoy understanding their needs.

• IKEA values resonate strongly with you, and you are curious, eager to learn, and always looking for ways to improveboth personally and professionally.

• You are versatile, open to change, and take ownership of your work with a high sense of responsibility.

Your responsibilities

• Actively approach and support customers by understanding their needs and offering the best home furnishing solutions to exceed their expectations.
• Create an enjoyable, convenient, and successful shopping experience that leads to satisfied customers and increased sales.
• Maximise sales and profitability in your area of responsibility by focusing on top sellers, prioritised products, and local customer needs.
• Ensure your sales area is clean, tidy, fully stocked, correctly priced, and always aligned with IKEA merchandising standards.
• Use IKEA sales tools, systems, and different sales and communication channels effectively to support customers in their buying journey.
• Actively offer IKEA services to help customers make informed choices and enhance their overall shopping experience.
• Support and implement commercial activities and sales priorities within your department and across the store.




• Analyse and adjust sales space and product capacity to secure high stock availability.
• Share your knowledge and passion for IKEA products with customers and co-workers.
• Contribute to IKEAs sustainability goals by understanding and living our social and environmental commitments.

Together as a Team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit, and business need.

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% "qualified". If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: "Why Women Don't Apply for Jobs Unless They're 100% Qualified" by Tara Sophia Mohr, August 2014"

📌 Sales Co-worker -part-time (Mumbai)
🏢 Ikea
📍 Mumbai