Roles and Responsibility

- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to enhance customer experience.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance metrics, such as resolution rates and response times.

Job Requirements

- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple interactions simultaneously.
- Robust problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to adapt to changing situations and priorities.
- Strong attention to detail and organizational skills.

Additional Info

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

📌 Customer Support Executive (Noida)
🏢 TP
📍 Noida