Job Description:

Education Qualification :
Any Graduate

Skills :
Primary -> Behavioral | Positive Communication and Aptitude | 2 - Knowledgeable
Primary -> Technology | Messaging (Exchange OnPrem) | 5 - Expert
Primary -> Technology | M365 Full Suite (Exchange Online, Teams) | 5 - Expert

Skills :
Secondary -> Behavioral | Good Communication and Aptitude | 2 - Knowledgeable
Secondary -> Technology | Azure AD | 3 - Experienced
Secondary -> Technology | Email Security | 4 - Advanced

Certification :
Technology | IT Certifications|Microsoft Certification|Messaging Administrator Associate - MS-203

Responsibilities
Messaging Architect primary responsibility is to provide support to an organization’s messaging infrastructure to help them meet their business goals. Possess Excellent communication and performing the regular BAU activities on the Exchange Servers/Exchange Online/any other messaging infrastructure, periodic maintenance, installing patches, and supporting L1/L2 teams. This role also includes the bigger Unified Communication and Collaboration (UCC) portfolio including administration of Teams, OneDrive, BOX, SharePoint, Yammer etc.,
1.Manage, Proactive monitoring, Administer, Troubleshoot, and provide support for email infrastructure.
2.Plan and execute upgrades, projects defined by customers.
3.Manage,



Lead and Address the teams / tickets escalated and close them within the SLA.
4.Document the architecture and participate along with architects to define the DR, failovers etc

Technical Skills
1.Messaging

- Complete hands-on experience on installing and managing Microsoft Exchange Server 2010/2013/2016/2019
- Technical Architect and Administration of M365
- Managing of Exchange Load Balancers (NLB, WNLB, Clustering)
- Managing of email gateways (EOP, IronPort, ProofPoint, Mimecast)
- Understanding of SPF, DKIM, DAG, Patch management, mail flow, message tracking

2.Unified Communication and Collaboration

- In-depth experience and Design knowledge of various UCC services; for e.g., Teams, OneDrive, SharePoint etc.,
- In-depth hands-on experience on Microsoft 365

3.AD / AAD

- Active Directory and Azure Active Directory user administration (Tenant administration, Forests and Domains, Users, Groups, DHCP, DNS, Group Policy etc.)
- Directory Sync from AD to AAD, Conditional access policies and Security
- Authentication protocols

4.End-User

- Outlook 2016/2019/M365/Mobile clients/M365 Copilot
- Teams, desktop/mobile clients
- OneDrive/BOX desktop sync
- Offline and Online archive management

5.PowerShell

- PowerShell scripting knowledge

Location:

IND-HA-Gurugram-CL

Created On:

13-Oct-2026

📌 Senior Technology Manager - Collaboration () (Gurugram)
🏢 Microland
📍 Gurugram