We are looking for a Desktop Support Engineer (Field only) to provide technical assistance for computer systems, hardware, software, and networks. This role involves troubleshooting, installation, configuration, and end-user support.
Key Responsibilities:
- Troubleshooting: Identify and resolve hardware and network-related issues.
- Installation & Configuration: Set up, configure, and maintain desktop computers, software applications, and peripheral devices.
- Laptop Service : Handle Laptop Issues and Troubleshooting
- Printer Support: Handle Printer Support and Service
- CCTV Support: Handle installation and maintenance of CCTV systems.
- Network Support: Perform firewall configurations and ensure network security.
- User Support: Respond to client inquiries and provide effective technical support.
- Upgrades: Carry out system and software upgrades,
and recommend suitable hardware/software enhancements.
- Documentation: Record and track incidents, problems, and their resolutions.
- Training: Educate end-users on new software tools and IT policies.
- Communication: Provide timely updates on progress, especially for complex troubleshooting tasks.
- Follow-up: Ensure resolved issues remain fixed through follow-up checks.
Requirements:
- Any degree with relevant experience in the IT support field
- Must possess a two-wheeler with a valid driving license
Advantages:
- Leave encashment
Contact for HR:
77081 10473 / 78457 64900
Job Type: Full-time
Pay: ₹18,000.00 - ₹26,000.00 per month
Work Location: In person
📌 Desktop Support Engineer (Field) (T. Nagar)
🏢 Icare
📍 T. Nagar
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