Job description (Tourist / Business Visa Specialist)

Roles and Responsibilities

- Respond to Client queries through calls/chat/e-mails
- Coordinate with Clients and maintain detailed and accurate records. Update query status on a real time basis.
- Handle Customer queries timely
- Handling and Providing Counseling and advice Documents Required to client according to education, experience and work profile
- Convert Visa leads into Sales
- Maximizing Conversion ratio
- Preparing forms, documentation and file for each closed query
- Visiting Embassies and VFS for getting the Visa done, if required
- Be responsible for all aspects and stages of each case, ensuring positive outcomes are achieved while delivering an exceptional level of client service.




- Update Document List time to time basis

Requirements

- Valuable command on oral and written communication
- Candidate should have global Visa Knowledge and be updated on Visa Processes of different countries
- Candidate should have online / offline knowledge of visa application process
- Candidate should be confident & have Decision making personality
- Target oriented & self-motivated
- Should have experience of Tourist & Business Visa Processing

Pay: ₹10,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Visa Executive (Noida)
🏢 Zonko Trips
📍 Noida