- Make outbound calls to prospective customers and generate interest in real-estate projects.
- Handle incoming enquiries and provide customers with basic project information.
- Understand customer requirements, budget, and preferred location.
- Explain project details, pricing, offers, payment plans, and available properties.
- Follow up regularly with interested customers through calls and WhatsApp.
- Schedule and coordinate site visits for interested customers.
- Maintain accurate records of calls, leads, follow-ups, and site-visit appointments.
- Coordinate with the Sales Executive/Team for leads requiring further assistance.
- Convert enquiries into qualified leads and support the sales team in achieving targets.
- Handle customer questions professionally and maintain good customer relationships.
- Prepare daily and weekly call and follow-up reports.
- Achieve assigned calling, lead-generation, and site-visit targets.
Required Skills:
- Good communication and convincing skills.
- Hindi communication is essential; knowledge of English/local language is an advantage.
- Positive attitude and customer-friendly approach.
- Valuable follow-up and interpersonal skills.
- Basic computer and MS Office/CRM knowledge.
- Freshers can apply.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Support Executive (CSE) (Raipur)
🏢 ORA MAKERS
📍 Raipur
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