- Job Title: Program Support Executive
- Company: WsCube Tech
- Location: Jaipur
- Work Mode: On-site
- Employment Type: Full-time
- Qualification: B.Tech/B.E. in Computer Science, IT, or a related field
- Experience: Freshers or candidates with up to 2 years of experience

Role Overview:

We are looking for a proactive and learner-focused Program Support Executive to coordinate with learners, mentors, and internal teams. The role involves managing class operations, resolving learner concerns, supporting LMS activities, and ensuring a smooth learning experience.

Key Responsibilities

- Address learner queries and ensure timely resolution.
- Creating documents and presentations, research and development.
- Coordinate with mentors regarding sessions, doubts, feedback, and learner concerns.
- Manage class scheduling, rescheduling, reminders, and communication.
- Handle learner communities and publish relevant updates and resources.
- Support LMS activities, including content, access, and learner issues.
- Call learners for feedback, engagement,



follow-ups, and issue resolution.
- Track concerns and coordinate with relevant teams until closure.
- Maintain program data related to courses, content, learners, and class delivery.
- Identify recurring issues and recommend process improvements.
- Support learner engagement, satisfaction, and retention.

Required Skills

- Strong verbal and written communication.
- Positive coordination and problem-solving abilities.
- Working knowledge of Excel, Google Sheets, and digital platforms.
- Ability to manage multiple tasks and follow-ups.
- Professional, patient, and learner-focused approach.
- Strong documentation and attention to detail.

Pay: ₹20,000.00 - ₹34,000.00 per month

Application Question(s):

- Total Experience in Years
- Current Salary Per Month
- Expected Salary Per Month
- Notice Period in number of days

Work Location: In person

📌 Program Support Executive (Jaipur)
🏢 wscube tech
📍 Jaipur