Supervise daily activities on the jewelry sales floor. Allocate counters, customers, leads, and daily duties among sales executives. Set and monitor individual and team sales targets. Conduct morning briefings and motivate staff to achieve sales goals. Welcome and assist customers, especially VIP and high-value clients. Support sales staff in product presentations, negotiations, and closing sales. Handle customer complaints, escalations, special requests, and follow-ups. Ensure accurate knowledge of gold, diamond, gemstone, bridal, and precious jewelry products. Monitor product display, counter presentation, cleanliness, lighting, and visual-merchandising standards. Coordinate with the inventory or vault team for stock availability, movement, replenishment, and return of jewelry. Ensure that jewelry is handled, shown, packed, and transferred according to security procedures. Monitor customer orders,



bookings, repairs, alterations, deliveries, and follow-up calls. Check compliance with company policies, SOPs, grooming standards, discipline, and customer-service procedures. Train and coach sales executives on product knowledge, selling techniques, billing procedures, and customer handling. Prepare daily sales, customer, stock, conversion, and target-achievement reports for the Store Manager. Coordinate with billing, accounts, security, CRM, and back-office teams. Support promotional events, exhibitions, festivals, and special showroom campaigns

Pay: ₹35,000.00 - ₹55,000.00 per month

Experience:

- Jewelry sales: 1 year (Required)

Work Location: In person

📌 floor incharge (Rajkot)
🏢 Krisha Consulting
📍 Rajkot