- Provide day-to-day support to the Sales Team.
- Prepare and maintain sales reports, MIS and sales-related documents.
- Coordinate with customers regarding quotations, orders, delivery status and other requirements.
- Prepare quotations, sales orders, invoices and other necessary documents.
- Coordinate with Accounts, Service, Dispatch and other departments for order processing and delivery.
- Maintain customer and sales data in Excel/CRM.
- Follow up with customers and sales executives for pending requirements and payments.
- Track sales targets, orders and pending cases.
- Handle customer queries and ensure timely resolution/escalation.
- Maintain proper records of sales activities and documentation.
- Perform other sales coordination and administrative tasks as assigned.
Required Skills:
- Good communication and coordination skills.
- Good knowledge of MS Excel and MS Office.
- Basic knowledge of MIS and CRM.
- Good follow-up and organizational skills.
- Ability to manage multiple tasks and meet deadlines.
- Positive written and verbal communication skills.