About the Role:
We're looking for a friendly, organized part-time Tele Caller & Receptionist to manage patient calls, appointment follow-ups, and front-desk coordination for our dermatology clinic.

Key Responsibilities:

- Make outbound calls to patients for appointment reminders, follow-ups, and feedback
- Answer incoming calls and address patient queries professionally
- Schedule, reschedule, and confirm appointments
- Maintain and update patient records/call logs accurately
- Follow up with leads/inquiries generated from website, social media, or ads
- Coordinate with doctors and staff on daily appointment schedules
- Handle basic reception duties — greeting walk-in patients, managing queries
- Send appointment confirmations/reminders via calls, SMS, or WhatsApp
- Escalate urgent patient concerns to the relevant staff member




- Maintain confidentiality of patient information

Requirements:

- Prior experience in tele calling, customer service, or front-desk roles (healthcare experience a plus)
- Good communication skills in Hindi and English
- Basic computer skills (MS Excel, WhatsApp Business, CRM/scheduling tools)
- Pleasant, patient-friendly demeanor
- Well-organized with attention to detail
- Comfortable with part-time/flexible hours

Preferred:

- Local candidates from Gurgaon/Delhi NCR preferred

Timings & Compensation:

- Part time hours (mention specific shift, e.g., 4 PM to 8 PMor as per your need)
- Salary: [4000-7000]

Pay: ₹6,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Part Time Tele Caller & Receptionist ( Dermatology Clinic) (Gurugram)
🏢 Pretty Medical & Health Services
📍 Gurugram