- Handle customer queries through calls, WhatsApp, and emails.
- Coordinate with customers regarding orders, requirements, and delivery status.
- Maintain regular follow-ups with customers.
- Coordinate with Sales, Production, and Dispatch teams.
- Handle customer complaints and ensure timely resolution.
- Maintain customer records and order-related information.
- Provide timely updates to customers and ensure smooth communication.
Candidate Requirements
- 2–3 years of experience in Customer Support / Customer Service.
- Excellent communication and interpersonal skills.
- Good knowledge of MS Office and basic computer operations.
- Positive command of Hindi and English.
- Customer-friendly, organized, and responsible attitude.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Care Executive (Panchkula)
🏢 Pearl Industries
📍 Panchkula
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.