We're Hiring: Client Relationship Manager

Company: Voxonic Space
Position: Client Relationship Manager
Monthly Stipend: ₹12,000
Performance Incentive: Up to ₹10,000 per month
Total Earning Potential: ₹22,000 per month
Work Type: Remote

About the Role

Voxonic Space is looking for a confident, professional, and client-focused Client Relationship Manager to manage qualified leads, conduct client meetings, close deals, and build long-term relationships with our clients.

The ideal candidate should have strong communication, negotiation, sales, and relationship management skills, with a focus on client satisfaction, recurring subscriptions, and business growth.

Key Responsibilities

1. Client Meetings & Sales

- Attend online client meetings and present our AI voice agents and website chat agents.
- Handle qualified leads provided by the Lead Generation Specialist.
- Understand clients' business requirements, challenges, and expectations.
- Explain our services, pricing, and benefits clearly.
- Negotiate with prospects and address their questions or concerns.
- Follow up with interested prospects and convert qualified leads into paying clients.
- Coordinate with the team to ensure smooth sales and onboarding.

2. Client Relationship Management

- Build strong, professional, and trustworthy relationships with clients.
- Maintain regular communication with existing clients.
- Understand client expectations and ensure appropriate support.
- Monitor client satisfaction and collect feedback.
- Identify potential problems and coordinate with the relevant team members to resolve them.
- Build long-term partnerships that encourage client retention.

3. Subscription & Payment Management

- Ensure clients understand their monthly subscription fees and payment schedules.
- Monitor subscription renewals and payment due dates.
- Follow up professionally on overdue payments.




- Coordinate with the Assistant Operational Manager regarding payment records and outstanding invoices.
- Help reduce cancellations by addressing client concerns and escalating unresolved issues.

4. Client Reporting & Updates

- Share regular progress updates with clients.
- Coordinate with the Retell AI Specialist to obtain technical updates.
- Keep clients informed about project progress, improvements, and important changes.
- Collect client feedback and communicate requirements to the internal team.

5. Upselling & Business Growth

- Identify opportunities to offer additional AI automation services.
- Recommend upgrades based on clients' actual business needs.
- Identify opportunities to expand existing projects with additional voice agents or website chat agents.
- Coordinate with the team to prepare proposals for additional services.
- Contribute to client retention, recurring revenue, and long-term business growth.

6. Internal Team Coordination

- Work closely with the Lead Generation Specialist to manage qualified leads.
- Coordinate with the Assistant Operational Manager during client onboarding.
- Collaborate with the Retell AI Specialist to ensure client requirements are understood and delivered.
- Maintain accurate client records, meeting notes, follow-up dates, and deal statuses.
- Provide regular sales and client relationship reports to management.

Monthly Stipend & Performance Incentives

Fixed Monthly Stipend: ₹12,000

Performance Incentive: Up to ₹10,000 per month

The incentive will be based on the employee's ability to manage clients effectively, maintain robust relationships, support sales growth,



and ensure smooth client operations.

The monthly incentive of up to ₹10,000 will be awarded according to the company's performance criteria and incentive policy.

Total Monthly Earning Potential: ₹22,000 (₹12,000 stipend + up to ₹10,000 incentive).

Required Skills

- Excellent verbal and written communication.
- Strong negotiation and persuasion skills.
- Ability to understand client requirements and recommend suitable solutions.
- Confidence in conducting online meetings.
- Strong follow-up and relationship-building skills.
- Basic understanding of sales pipelines and CRM systems.
- Good organizational and time-management skills.
- Ability to handle client concerns professionally.
- A results-oriented mindset focused on client satisfaction and revenue growth.

Performance Expectations

Performance will be evaluated based on:

- Qualified leads converted into paying clients.
- Successful deal closures.
- Client satisfaction and retention.
- Timely follow-ups and meeting management.
- Subscription renewal and payment follow-ups.
- Upselling opportunities generated.
- Accuracy of client records and reports.
- Quality of coordination with the internal team.
- Ability to manage the assigned client portfolio smoothly.

Who Should Apply?

We are looking for someone who understands that closing a deal is only the beginning of a client relationship.

The right candidate will focus on winning client trust, delivering a professional experience, maintaining recurring subscriptions, and developing long-term business relationships

Join Voxonic Space!

Help us turn qualified leads into paying clients and build long-term partnerships through AI-powered voice agents and website chat agents.

Fixed Stipend: ₹12,000/month | Performance Incentives: Up to ₹10,000/month | Remote Position

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

- Work from home

Work Location: Remote

📌 Client Relationship Manager (India)
🏢 Voxonic Space
📍 India