Front Office Assistant/ Receptionist (Vennala)

Front Office Assistant/ Receptionist (Vennala)

14 Oct
|
Neo Tokyo
|
Vennala

14 Oct

Neo Tokyo

Vennala

Job Summary

We are looking for a professional, friendly, and well-organized Front Office Executive / Receptionist to manage front desk operations and provide administrative support. The candidate will be responsible for welcoming visitors, handling incoming calls, managing appointments, maintaining records, and ensuring smooth day-to-day front office activities.

The ideal candidate should have excellent communication skills, a pleasant personality, a professional attitude, and the ability to multitask efficiently.

Key Responsibilities

- Welcome and greet visitors, clients, and guests professionally.
- Answer, screen, and forward incoming telephone calls.
- Handle visitor inquiries and direct them to the appropriate departments or personnel.
- Maintain visitor registers and manage entry and exit records.
- Schedule appointments, meetings, and conference room bookings.
- Receive, sort, and distribute incoming and outgoing mail, courier packages, and documents.
- Maintain the reception area in a neat, organized, and professional manner.
- Handle emails and respond to routine inquiries promptly.
- Maintain office records, files, registers, and other administrative documents.
- Coordinate with internal departments for daily administrative requirements.
- Assist with data entry, document preparation, photocopying, scanning, and filing.
- Monitor office supplies and coordinate replenishment when required.
- Maintain confidentiality of company information and visitor details.
- Support HR, administration, and management with other clerical and administrative tasks as assigned.




- Ensure qualified front office etiquette and a positive experience for visitors and callers.

Qualifications and Skills

- Minimum qualification: Plus Two / Diploma / Any Graduate.
- Prior experience in front office, reception, customer service, or administration is preferred.
- Good verbal and written communication skills in English and the local language.
- Basic computer knowledge, including MS Office, email, and data entry.
- Good telephone etiquette and interpersonal skills.
- Strong organizational and time-management abilities.
- Ability to multitask and handle visitors and calls efficiently.
- Pleasant personality, professional appearance, and a customer-friendly attitude.
- Punctual, responsible, proactive, and detail-oriented.

Experience

- Freshers may apply, depending on company requirements.
- 1–2 years of relevant experience is preferred.

Key Performance Indicators (KPIs)

- Professional handling of visitors and telephone calls.
- Accuracy and timely updating of records and registers.
- Effective appointment and meeting coordination.
- Prompt response to emails and routine inquiries.
- Proper maintenance of the reception area.
- Timely completion of assigned administrative tasks.
- Adherence to company policies, confidentiality, and office procedures.

Working Conditions

- Full-time position based at the company’s office.
- Working hours and weekly holidays will be as per company policy.
- The employee may be required to support additional administrative activities when needed.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Front Office Assistant/ Receptionist (Vennala)
🏢 Neo Tokyo
📍 Vennala

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