- Requirement is L1 Service Desk
- Min 18 months work experience in
- Active Directory user creation removal and modification password resets access provisioning
- MFA reset and Azure portal activities like group access B2B Guest Account Management
- O365 Exchange Admin access for Shared Mailbox SMB Distribution List DL Conference Room CR User Mailbox etc
- BitLocker recovery and endpoint security support
- Robust understanding of
- Windows OS Office 365 Outlook Teams
- Active Directory Azure AD
- Network basics VPN TCP IP DNS
- Experience in ITSM tools ServiceNow preferred
📌 Senior Technical Process Executive (Pune)
🏢 Infosys BPM
📍 Pune
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