Posted: 15/06/2026

- Competitive Salary
- Mumbai, India
- Permanent

Team Lead – Assignment Support

Join Halian, part of the NES Fircroft Group, as a Team Lead – Assignment Support and take ownership of delivering best-in-class contractor lifecycle management across a global workforce solutions business. In this leadership role, you will drive operational excellence by overseeing onboarding, mobilisation, compliance, reporting, and contractor support activities while ensuring a seamless experience for contractors, clients, and internal stakeholders. Acting as a subject matter expert and key escalation point, you will lead a high-performing team, champion continuous improvement initiatives, and play a critical role in ensuring service delivery excellence across all assignment support functions.

What Youll Be Doing

- Contractor Lifecycle Management: Oversee the complete pre-mobilisation and onboarding process, ensuring all documentation, approvals, compliance requirements, and timelines are met.
- Global Mobility Support: Provide administrative support for international mobility and relocation activities where required.
- System Management: Monitor contractor lifecycle activities through Bullhorn, IQN, Fieldglass, and internal tracking systems to maintain compliance and accuracy.
- Vendor Coordination: Liaise with third-party providers to arrange medical checks, documentation, training, and mobilisation requirements.
- Contractor Engagement: Build solid relationships with contractors by delivering exceptional service and clear communication throughout their assignments.
- Compliance Management: Stay informed of legislative, regulatory, and process updates while ensuring adherence to client and company requirements.
- Client Requirements Oversight: Understand and manage client-specific compliance, payroll, and placement requirements across multiple regions.
- Escalation Management: Act as the primary escalation point in the absence of the Assignment Support Manager, ensuring timely resolution of issues.
- Mailbox Ownership: Manage shared mailboxes efficiently, prioritising requests and maintaining agreed service levels.
- Consultant Support: Work proactively with consultants to gather project information, support placements, and identify potential opportunities.
- Offboarding Coordination: Oversee contractor offboarding activities, placement closures within Bullhorn, and forecasting updates.
- Continuous Improvement: Identify, recommend, and implement process improvements to increase operational efficiency and service quality.
- Reporting & Compliance: Deliver accurate contractor status reports,



monitor overdue placements, track compliance gaps, and manage expiring assignments.
- Data Analysis: Prepare ad hoc reports, including rate analysis and client-specific reporting requirements.
- Stakeholder Collaboration: Partner closely with Commercial, Payroll, Travel, HR, and regional Assignment Support teams to ensure seamless service delivery.
- Risk Escalation: Proactively identify risks, workload challenges, and service delays and escalate them appropriately.
- System Support: Report and coordinate the resolution of system-related issues, including Bullhorn functionality concerns.
- Visa & Logistics Coordination: Manage visa processes, liaise with relevant authorities and partners, and research mobilisation requirements for new regions when applicable.
- Team Leadership: Lead, coach, and mentor team members to maintain high standards of performance, engagement, and accuracy.
- Workload Management: Support work allocation, SLA adherence, and resource planning across the team.
- Change Leadership: Drive team engagement and performance during periods of operational change and business growth.

Why Halian

- Competitive Salary & Bonus Structure: Benefit from a rewarding package that recognises your contribution and performance.
- Flexible Working: Enjoy a hybrid working model, including one work-from-home day per week.
- Career Development: Access structured learning programmes, mentoring opportunities, and clear progression pathways.
- Global Exposure: Collaborate with international teams, clients, and contractors across multiple regions and industries.
- Collaborative Culture: Work within a supportive and inclusive environment that encourages teamwork and knowledge sharing.
- Employee Wellbeing: Benefit from wellbeing initiatives, life insurance coverage, and employee-focused policies.
- Recognition Programmes: Participate in incentive schemes, recognition initiatives, and team celebrations.
- Community Engagement: Support charitable initiatives and opportunities to make a positive impact.
- Early Finish Fridays: Start your weekend early with a 4:00 PM finish every Friday.
- Dynamic Environment: Join a fast-paced business where innovation, agility, and continuous improvement are encouraged.

What Were Looking For





- Leadership Capability: Demonstrated experience leading, coaching, and developing individuals or teams within a service-driven environment.
- Customer Focus: Strong understanding of contractor and client needs, with a commitment to delivering exceptional service.
- Operational Excellence: Ability to balance compliance, quality, efficiency, and stakeholder expectations.
- Enterprise Mindset: Commercial awareness with the ability to contribute to operational and business objectives.
- Integrity & Accountability: Strong understanding of compliance requirements, confidentiality, and professional responsibility.
- Collaboration Skills: Proven ability to work effectively across multiple functions, teams, and regions.
- Problem-Solving Ability: Strong analytical skills with a proactive, solution-oriented approach.
- Organisation & Prioritisation: Exceptional multitasking and workload management capabilities.
- Attention to Detail: High degree of accuracy when managing documentation, reporting, and compliance activities.
- Communication Skills: Excellent verbal and written communication skills with the ability to engage stakeholders at all levels.
- Technical Proficiency: Strong working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
- Adaptability: Comfortable managing priorities within a fast-paced and evolving operational environment.

Who Are We?
Halian is a global technology recruitment and workforce solutions specialist, helping organisations attract, engage, and retain exceptional talent across technology, digital transformation, cloud, cybersecurity, data, artificial intelligence, and emerging technology sectors.
As part of the NES Fircroft Group, we combine deep sector expertise, international reach, and creative workforce solutions to support organisations worldwide in delivering critical projects while creating outstanding career opportunities for our people.

Accessibility & Inclusion
At Halian, we are committed to creating an inclusive and accessible workplace where everyone can thrive. We welcome applications from people of all backgrounds and are dedicated to providing reasonable adjustments throughout the recruitment process to ensure equal opportunities for all candidates. We believe that diverse perspectives, experiences, and ideas drive innovation and strengthen our teams.

About Us: https://www.nesfircroft.com
Meet The Team: https://www.nesfircroft.com/contact-us
YouTube: https://www.youtube.com/@NESFircroft
LinkedIn: https://www.linkedin.com/company/nes-fircroft/

Shriya Singh

📌 Team Lead Assignment Support (Mumbai)
🏢 NES Internal
📍 Mumbai