Job Title: Collection & Pendency Management ExecutiveJob Overview

We are looking for a detail-oriented and proactive professional to manage collections, monitor pending cases, track outstanding payments, and ensure timely closure of operational pendencies. The ideal candidate should have strong follow-up, coordination, reporting, and reconciliation skills, along with the ability to maintain accurate records and drive timely resolution of pending cases.

Key Responsibilities

1. Collection & Recovery Management

- Conduct daily collection calls and systematic follow-ups to ensure timely recovery of outstanding payments.
- Monitor overdue balances and take necessary actions to minimize payment delays.

2. Pendency Monitoring & Control

- Monitor daily pending cases, track ageing, and review outstanding statuses.
- Initiate timely follow-ups and corrective actions to ensure progressive closure of pending cases.

3. Daily MIS & Reporting

- Prepare, maintain, and circulate daily collection, pendency, and status reports within defined timelines.
- Ensure the accuracy and timely submission of MIS reports.

4. Data & Tracker Management

- Maintain and update collection, pendency, and operational trackers.
- Record accurate case statuses, remarks, payment details, and follow-up actions.

5. Follow-up & Payment Commitment Tracking

- Track payment commitments and ensure timely follow-ups against committed dates.
- Monitor commitments until payment realization and case closure.

6. Critical Case Resolution & Escalation

- Identify critical, ageing,



and long-pending cases.
- Coordinate with relevant stakeholders to resolve issues, escalate delays, and ensure timely closure.

7. Reconciliation & Variance Management

- Perform daily reconciliation in coordination with the Accounts team.
- Identify and analyse outstanding balances and delta differences, coordinate for resolution, and update reconciliation trackers.

8. Payment Bill Preparation & Record Maintenance

- Prepare daily payment bills and invoices as per process requirements.
- Maintain supporting documents and payment records for audit and future reference.

9. Onboarding, Deboarding & Closure Tracking

- Maintain and update daily onboarding, deboarding, and closure status sheets.
- Ensure accurate and timely recording of all related activities.

10. Process Compliance & Documentation

- Maintain proper documentation of collection calls, payment updates, commitments, reconciliation details, bills, and supporting records.
- Ensure adherence to established processes and reporting requirements.

11. Pendency Reduction & Timely Closure

- Drive continuous follow-ups and cross-functional coordination to reduce overall pendency.
- Improve collection efficiency and ensure timely closure of assigned cases.

Required Skills

- Strong follow-up and coordination skills.
- Good knowledge of MS Excel and MIS reporting.
- Ability to maintain trackers and manage

Pay: ₹17,000.00 - ₹22,000.00 per month

Perks:

- Paid sick time
- Provident Fund

Work Location: In person

📌 Collection Executive (Gurugram)
🏢 Urja Mobility
📍 Gurugram