ABOUT OUR COMPANY:

THiNC Institute of Design is a fast-growing entrance coaching institute dedicated to preparing aspiring students for competitive entrance examinations in Design and Architecture. Established with a vision to nurture creativity, innovation, and design excellence, THiNC provides focused academic guidance and structured preparation for examinations such as NID-DAT, UCEED, NIFT, NATA, and JEE Paper 2 (B.Arch).

About the Role

THiNC Digital Learning Pvt. Ltd. is looking for a System Administrator to manage and support the organization's technology requirements while also contributing to content preparation, documentation, problem-solving, and selected field activities.

This is a multi-functional role suited for a technically strong and versatile individual who can work with systems, understand requirements, prepare professional content, think logically, and take ownership of assigned responsibilities. The candidate should be proactive, adaptable, willing to travel, and comfortable handling responsibilities beyond routine system administration.

Key Responsibilities

System Administration & IT Support

- Manage, maintain, and troubleshoot computers, laptops, printers, projectors, and other IT equipment.
- Install, configure, update, and maintain operating systems and software.
- Troubleshoot hardware, software, network, internet, Wi-Fi, and connectivity-related issues.
- Provide technical support to employees, faculty, and management.
- Support digital classrooms, online meetings, presentations, and other technology-enabled activities.
- Maintain IT asset records, equipment documentation, software records, and related registers.
- Assist with basic networking, CCTV, biometric systems, and other technology infrastructure.
- Coordinate with external IT vendors and service providers when required.
- Ensure systems and equipment are maintained in proper working condition.





Content & Digital Support

- Prepare, edit, format, and organize documents, reports, presentations, spreadsheets, and other digital content.
- Assist in preparing professional presentations and management-related documents.
- Support academic, operational, marketing, and internal content requirements.
- Review documents and presentations for accuracy, formatting, consistency, and quality.
- Maintain organized digital files, records, and documentation.
- Support the organization in adopting and effectively using digital tools and platforms.

Logical Thinking & Problem Solving

- Analyse technical and operational issues and identify practical solutions.
- Apply logical and analytical thinking to troubleshoot problems.
- Identify errors, gaps, and areas for improvement in systems and processes.
- Understand requirements and convert them into workable solutions.
- Take ownership of assigned tasks and follow them through to completion.
- Assist with research, information gathering, data organization, and special assignments when required.

Travel & Field Support

- Travel to THiNC branches, schools, exhibitions, events, meetings, and other locations whenever required.
- Provide technical and operational support during field activities.
- Assist with setting up computers, projectors, displays, internet connectivity, and other technical requirements at external locations.
- Coordinate with internal teams and external stakeholders for assigned requirements.

Required Skills





- Strong knowledge of computers, hardware, operating systems, and software.
- Good understanding of basic networking, internet connectivity, Wi-Fi, and troubleshooting.
- Positive knowledge of MS Office, Google Workspace, PowerPoint, Excel, and Word.
- Good content preparation and document formatting skills.
- Strong logical and analytical thinking.
- Good problem-solving and troubleshooting abilities.
- Good written and verbal communication skills.
- Strong organizational and documentation skills.
- Ability to learn new systems and technologies quickly.
- Ability to manage multiple responsibilities effectively.
- Proactive approach with a robust sense of ownership.
- Willingness to travel as required.

Educational Qualification

Candidates with any of the following qualifications are preferred:

- B.Tech / B.E. in Computer Science, Information Technology, or related field
- MCA – Master of Computer Applications
- BCA – Bachelor of Computer Applications

Experience

2–4 years of relevant experience in System Administration, IT Support, Network Support, or a related field is preferred.

Ideal Candidate

The ideal candidate should be more than a conventional IT support professional. We are looking for someone who can:

- Understand and manage technology
- Think logically and solve problems
- Prepare quality digital content
- Communicate effectively
- Learn new tools quickly
- Take initiative and ownership
- Support management and different teams
- Handle field requirements when necessary
- Travel to different locations as required
- Adapt to changing priorities and responsibilities

The position requires professionalism, confidentiality, responsiveness, adaptability, and a high level of responsibility.

Pay: From ₹25,000.00 per month

Work Location: In person

📌 System Administrator (Kollam)
🏢 THiNC Digital Learning
📍 Kollam