RESPONSIBILITIES:
Deliver product demos to clients and own end-to-end onboarding: kick-off, account set-up, billing configuration, user training and go-live support.
Review contracts, pricing and invoicing terms to ensure accurate financial set-up.
Partner with Sales for smooth hand-offs and spot upsell opportunities.|
Build solid client relationships as their main point of contact during onboarding.
Track onboarding KPIs and keep CRM records up to date.
REQUIREMENT : 3-4+ years in client onboarding, customer success or account management.
Strong finance background (degree in Finance, Accounting or Commerce, or equivalent experience).
Experience in a sales-oriented role involving onboarding and relationship management.
Hands-on experience with SaaS products or platforms.Excellent communication and organisational skills.
Pay: ₹10,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund