We are looking for a well-organised and customer-friendly candidate to handle telecalling, travel enquiries, reception and front-office administration.
Key Responsibilities:
- Handle incoming and outgoing calls and customer enquiries.
- Explain domestic, international and pilgrimage tour packages.
- Follow up with leads and convert enquiries into bookings.
- Welcome visitors and manage front-desk operations.
- Respond to customer enquiries through phone and WhatsApp.
- Maintain enquiry records, customer databases and appointment schedules.
Qualifications & Skills:
- Minimum 12th pass; a degree is preferred.
- Good communication skills in Tamil and English.
- Basic computer knowledge and MS Office skills.
- Prior experience in tourism, ticketing, telecalling or reception is preferred.
- Pleasant personality, good telephone etiquette and customer-handling skills.
Location: Tiruchirappalli
Employment Type: Full time