Young Minds Technology Solutions Pvt. Ltd. (YMTS) is a product-based IT company with over 10 years of industry experience, providing software solutions to businesses across various sectors. Our product portfolio includes PetroSoft, RestroSoft, FoodTech, and LPGTech, designed to streamline business operations and improve efficiency.
We are looking for enthusiastic and customer-focused candidates with good Kannada communication skills to join our team as Kannada Customer Support Executives at our Tirupati office.
Job Details
- Job Title: Kannada Customer Support Executive
- Company: Young Minds Technology Solutions Pvt. Ltd. (YMTS)
- Job Location: Tirupati, Andhra Pradesh
- Job Type: Full-Time
- Work Mode: Work From Office
- Interview Mode: Direct Walk-in Interview
- Experience: Freshers and Experienced Candidates
- Department: Customer Support
Job Responsibilities
- Handle customer queries and provide timely assistance in Kannada.
- Explain software features and guide customers in using our products effectively.
- Assist customers with basic troubleshooting and product-related issues.
- Understand customer concerns and provide appropriate solutions.
- Coordinate with the technical team to resolve complex issues.
- Follow up with customers to ensure their concerns are addressed.
- Maintain accurate records of customer interactions and reported issues.
- Ensure professional communication and maintain a high level of customer satisfaction.
Eligibility Criteria
- Fluency in Kannada is mandatory.
- Basic English communication skills are preferred.
- Basic computer knowledge and familiarity with MS Office.
- Good verbal communication, listening, and problem-solving skills.
- A patient, positive, and customer-oriented attitude.
- Freshers interested in building a career in customer support are welcome to apply.
What We Offer
- Chance to learn about software products and business applications.
- Hands-on experience in customer service and product support.
- Opportunities for professional learning and career development.
- Salary and other employment terms as per company policy.
Important Information
- Candidates must be willing to work from our Tirupati office.
- The selection process will be conducted through a direct walk-in interview.
- Salary and employment terms will be discussed during the interview.
How to Apply
Interested candidates can apply through Indeed and attend a direct walk-in interview at our Tirupati office.